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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jaimin Chavda

Jaimin Chavda

November 8, 2024

5  out of  5
rating by Jaimin Chavda
"Currently getting life insurance options quoted by Christine and it’s been a great experience so far. She’s knowledgeable and helpful while answering all of my questions. Highly recommend!"
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Dakota Hollis

November 8, 2024

5  out of  5
rating by Dakota Hollis
"Loved everybody in the office! Everyone is super friendly, positive, and knowledgeable! Coming from a person who knows nothing about insurance, I left knowing way more than what I came in knowing because of these ladies! 10/10 would recommend"
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Gabriel Hawks

November 8, 2024

5  out of  5
rating by Gabriel Hawks
"Very knowledgeable team with alot of experience! Highly recommend."
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Brandy Bonilla

October 25, 2024

5  out of  5
rating by Brandy Bonilla
"Christine was a pleasure to work with, very knowledgeable and patient answering my questions. The best experience I’ve had when it comes to the daunting task of getting quotes and deciding on coverage."
We responded:
"Hi Brandy! Thank you so much for sharing your experience! I am so glad that Christine could make the process of finding the right coverage easier for you. Our goal is to make insurance as straightforward as possible. We appreciate your trust in us and look forward to being here whenever you need us!"
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Tom Sirois

October 10, 2024

5  out of  5
rating by Tom Sirois
"After moving from New York to North Carolina over the summer, Tara Wustner and her team (Phoenix and Asia) have been nothing short of excellent. I was initially concerned about having my insurance (homeowners, liability, and auto) with a large company, but all those concerns have been removed when I reflect on the high level of service I have received. This has been consistent from before moving down south to today when I needed a form emailed to me ASAP. They are all good people who provide excellent service. I would highly recommend using Tara and her team for your insurance needs."
We responded:
"Thank you so much, Tom! We really appreciate you allowing us the opportunity to help you with moving your insurance from New York to North Carolina. It’s always our goal to provide exceptional service and I’m so happy to hear Phoenix, Asia and I were able to take care of your requests efficiently. We truly appreciate your trust and recommendation-it means a lot to us! "
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Sonji Siler-Butler

October 2, 2024

1  out of  5
rating by Sonji Siler-Butler
"I filed a claim almost a month ago and State Farm has an incorrect mortgage company listed on my home owners policy. I've spoken to claims several times and was informed that I need to contact Tara Wustner and have her to reach out to underwriting to get the issue resolved and I'm still dealing with this issue. It's not resolved, so everytime I call I've requested to speak with Tara or to have her call me back but her reps keeps assuring me they can resolve the issue and it's not resolved. So, I said since I can not speak with her directly or get a return call directly from her I'm canceling all of my insurance policies once this is finally resolved and Ms. Wustners calls me back with a very bad attitude telling me I don't appreciate you calling my reps lazy and incompetent. I never once used either one of those words, I said to the rep I spoke to today I don't think your understanding what I'm saying or trying to explain that you see it on your side where the mortgage company name has been changed in you'lls system but in the claim system the mortgage company still shows the incorrect information and that's why I still haven't received payment for my claim that's been filed almost 4wks ago. As a professional you never call your client with a bad ass attitude and be rude to someone that's bringing business to you and putting money in your pocket Ms. Wustner. I'm just trying to get my property that's been damaged repaired and if you don't care about your clients then your in the wrong business."
We responded:
"Sonji, I’m sorry to hear about your frustrations with the claim process and the difficulties you’ve encountered. I want to assure you that my team and I have been working diligently to support you and ensure that all necessary information was provided to the claims department as soon as you made us aware of the mortgage update. Our team has consistently been kind, empathetic, and respectful throughout this process, and my intention during our recent conversation was to maintain that professionalism. I reached out to address your concerns directly, as I wanted to ensure my team was being treated with the same respect they have shown. When I mentioned that I did not appreciate any comments about them being incompetent, my goal was to keep the conversation constructive and focused on finding a solution. I would have gladly continued working with you and escalated the claim had our conversation not been cut short. I have since followed up with the claims team to confirm that all necessary information has been sent and to see if there are any additional steps required to expedite your payment. Thank you for bringing this to my attention, as your feedback helps us to better support our customers. I’m committed to resolving this situation as quickly as possible and welcome the opportunity to discuss any further concerns you may have. Tara "
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Hannah Miller

August 16, 2024

5  out of  5
rating by Hannah Miller
"I got a recommendation to reach out to Tara's team from a friend and I am so grateful! Christine was wonderful, answering all my questions as I set up home insurance for the first time. Something that is daunting and confusing at times was less so because of Christine's knowledgable answers. Would highly recommend!"
We responded:
"Hannah, thank you so much for your thoughtful review! I am so happy to hear that Christine made setting up your home insurance a smooth experience. We’re so grateful you reached out and chose us. "
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Heather H

July 23, 2024

5  out of  5
rating by Heather H
"Tara and Asia were both wonderful! Very friendly and welcoming to this new transplant and provided really helpful information about my move. Would 100% recommend!"
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Kyong Saunders

March 13, 2024

5  out of  5
rating by Kyong Saunders
"I always get EXCELLENT CUSTOMER SERVICE FROM ALL OF THE EMPLOYEES at State Farm. 💯"
We responded:
"Thank you so much, Kyong! We love having you as our customer!"
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Yunzhou Guo

January 26, 2024

5  out of  5
rating by Yunzhou Guo
"Being helpful as always!"
We responded:
"Thank you so much! "
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Blake Dailey

November 20, 2023

5  out of  5
rating by Blake Dailey
"Just moved to NC, and switching my car insurance to a local agent has quite literally never been easier. Shout-out to Phoenix for being so personable and making an excellent first impression!"
We responded:
"Blake - welcome to NC! Thank you so much for sharing your experience with Phoenix! We are excited to have you as part of our State Farm family"
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Brittani

October 19, 2023

5  out of  5
rating by Brittani
"Phoenix was a tremendous help with some questions I needed help with. Her care and customer service are beyond excellence. Thank you Phoenix!"
We responded:
"Phoenix really is amazing! Thank you so much for sharing your experience with our office. We appreciate you!"
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Luc Bernier

October 4, 2023

5  out of  5
rating by Luc Bernier
"Awesome experience. Easy and fast. Customer service is awesome. They keep in touch and reach out with any questions or concerns. Thank you so very much, Phoenix Strivelli. You are amazing"
We responded:
"Luc- thank you so much! We are so happy to have you join our State Farm family!"
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andy kertesz

August 18, 2023

5  out of  5
rating by andy kertesz
"Very helpful and professional"
We responded:
"Thank you, Andy! We hope the home search goes smoothly!"
Profile photo of Iris VanVoorhis

Iris VanVoorhis

August 8, 2023

5  out of  5
rating by Iris VanVoorhis
"Very easy to work with. Advocated for me to find me the best price with best protection! Wonderful experience!"
We responded:
"Thank you so much, Iris! We appreciate you all trusting our office with your insurance needs! "
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Tiffany Perry

April 5, 2023

5  out of  5
rating by Tiffany Perry
"The young lady that I spoke with was very nice helpful I'm truly glad to be a part of State Farm"
We responded:
"Thank you so much for sharing your experience with our office! "
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Latonya little

January 27, 2023

5  out of  5
rating by Latonya little
"She was very helpful"
We responded:
"Latonya thank you so much for the kind review! We love having you as a policyholder!"
Profile photo of Carol Vaughn-Rivera

Carol Vaughn-Rivera

January 24, 2023

5  out of  5
rating by Carol Vaughn-Rivera
"I had a wonderful experience with Phoenix. She was very knowledgeable and helpful."
We responded:
"Carol - thank you so much for sharing your experience with Phoenix! We are happy to have you as part of our State Farm family!"
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Nick Mason

January 14, 2023

5  out of  5
rating by Nick Mason
"Tara and her team go above and far beyond to make sure you know where you stand with your needs and what you need in the future! Love working with her!"
We responded:
"Nick, thank you so much for the kind review! "
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B Haas

December 15, 2022

5  out of  5
rating by B Haas
"The office is so well run, Kenzi was so easy to work with. Thank you"
We responded:
"Thank you so much for sharing your experience with Kenzi! We appreciate your trust in our office!"
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Shawn Martin

November 11, 2022

5  out of  5
rating by Shawn Martin
"Excellent experience! Tara and Phoenix were incredibly helpful. Highly recommend."
We responded:
"Shawn - thank you so much for taking the time to share your experience with our office! We both enjoyed talking with you today, and so happy you joined our State Farm family!"
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Lesley M. Peterson

October 25, 2022

5  out of  5
rating by Lesley M. Peterson
"Easy to find. Nice & easy people that I talked to. Comfortable office, relaxed atmosphere. Made me feel at ease."
We responded:
"Lesley, thank you for the kind review. We enjoyed having you in the office and are so happy you are part of our State Farm family!"
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Danny Gelatt

October 4, 2022

5  out of  5
rating by Danny Gelatt
"I've had the privilege of working with Tara and her staff on helping many of their customers. They are so kind and compassionate. First Class!"
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Tammy Queen

October 3, 2022

5  out of  5
rating by Tammy Queen
"Great customer service, willing to do what they can for you. You will leave this office knowing that you are safe and correctly insured."
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Mike Chesnet

September 22, 2022

5  out of  5
rating by Mike Chesnet
"Tara has been awesome to work with, she really cares about people and does her best for them. A friendly and upbeat office, always feel better when I leave there!"